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July 11, 2002

 
Another Satisfied Customer

PC Magazine recently published the results of a survey of PDA users regarding service and reliability. According to this survey, the manufacturers of Palm OS–based PDAs clearly outperform Palm's rivals, including Pocket PC manufacturers. A .pdf file showing the actual survey results may be found here.

The PC Magazine survey was based on feedback from more than 15,000 randomly selected readers regarding their satisfaction level with the technology products and services they use, including desktops, notebooks, servers, printers, ISPs, digital cameras, handhelds, and home-networking gear. The study evaluated everything from reliability, the quality and frequency of repairs and technical support, to the respondents' willingness to buy again from the same company.
posted by Kent 6:27 PM | |

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